eoinbox is not open yet. This site describes the service we are building; items marked "Later" arrive after launch.
eoinbox
Get early access
Menu
All docs
Docs / DNS provider guides

Set up DNS at GoDaddy

Add the eoinbox DNS records to a domain whose DNS is managed at GoDaddy.

Menus change. GoDaddy updates its dashboard from time to time, so button and menu names may differ slightly from this guide. Look for the DNS settings of your domain; the records you need are always the same. Your eoinbox dashboard shows the exact values and checks them for you.

These steps apply when your domain uses GoDaddy's nameservers. If you moved the nameservers elsewhere, edit DNS there instead.

Find the DNS settings

  1. Sign in to your GoDaddy account.
  2. Open My Products (or Domain Portfolio) and select the domain.
  3. Choose DNS (sometimes Manage DNS). You see the list of DNS records.
  4. Use Add New Record for each row below.
TypeName / hostValue / targetPriorityStatus
TXT@eoinbox-verify=<your token>Proves you own the domainRequired
MX@mx1.eoinbox.comReceiving mail10Required
MX@mx2.eoinbox.comReceiving mail (backup)20Required
TXT@v=spf1 include:spf.eoinbox.com ~allSPF, allows us to send for youRequired
CNAMEeo1._domainkeyeo1._domainkey.<id>.dkim.eoinbox.comDKIM signing key 1Required
CNAMEeo2._domainkeyeo2._domainkey.<id>.dkim.eoinbox.comDKIM signing key 2Required
CNAMEeo3._domainkeyeo3._domainkey.<id>.dkim.eoinbox.comDKIM signing key 3Required
TXT_dmarcv=DMARC1; p=none; rua=mailto:<id>@dmarc.eoinbox.comDMARC policy and reportsRecommended
CNAMEmta-stsmta-sts.eoinbox.comMTA-STS policy hostRecommended
TXT_mta-stsv=STSv1; id=<policy id>MTA-STS, enforces TLS for incoming mailRecommended
TXT_smtp._tlsv=TLSRPTv1; rua=mailto:<id>@tlsrpt.eoinbox.comTLS reportingRecommended
CNAMEautoconfigautoconfig.eoinbox.comAutomatic setup in mail appsOptional
CNAMEautodiscoverautoconfig.eoinbox.comAutomatic setup in OutlookOptional
SRV_imaps._tcp0 1 993 mail.eoinbox.comIMAP discoveryOptional
SRV_submissions._tcp0 1 465 mail.eoinbox.comSMTP discoveryOptional
SRV_jmap._tcp0 1 443 mail.eoinbox.comJMAP discoveryOptional

Filling in the form

  • Type: choose the record type from the list.
  • Name: use @ for the domain itself, or the name from the table, such as _dmarc or eo1._domainkey. Do not add your domain to the end, GoDaddy does that for you.
  • MX: put mx1.eoinbox.com in Value and 10 in Priority. Add another record for mx2.eoinbox.com with priority 20.
  • TXT: paste the value as shown, without quotes.
  • CNAME: paste the target into Value.
  • SRV: GoDaddy splits SRV into fields: Service _imaps (or _submissions, _jmap), Protocol _tcp, Name @, Priority 0, Weight 1, Port 993 (465, 443), Target mail.eoinbox.com.
  • TTL: the default is fine.

Remove old mail records

If the domain used GoDaddy's email or Microsoft 365 through GoDaddy, there will be existing MX records (and often an autodiscover CNAME and an SPF record). When you are ready to switch, delete the old MX records and replace the autodiscover CNAME with ours. Merge the SPF record rather than adding a second one.

GoDaddy sometimes asks you to confirm when you remove records that belong to one of its email products. If your mailbox there is still active, export or import your mail first.